Splenda Stevia Sweetener

Changing Healthcare Professionals (HCPs) and Patient Perceptions

The Ask

Develop a creative campaign to relaunch Splenda Stevia to the HCP market.

Campaign Concepts

Background & Challenges

When Splenda Stevia Sweetener first launched, the intent was to take advantage of Splenda’s brand equity – known for quality and taste – to compete in the category of natural products. The problem was that consumers found the Splenda brand name to be synonymous with chemical ingredients. Issues in the naturals category included lack of trust that the product offered health benefits, low market awareness and the perception that stevia products have a bitter aftertaste.

An electronic device displaying an advertisement for Splenda Stevia, highlighting its health benefits and encouraging healthcare professionals to share recipes at splenda.com.

Emails

Our Approach

We clearly defined the 100% natural ingredients, health benefits and quality of Splenda Stevia Sweetener to both HCPs and their patients with a new campaign message, look and feel.

Illustration of a plant with stevia leaves, showing benefits such as no aftertaste, low carbs, helps lose weight, no blood sugar impact, and zero calories. The plant has various food and health icons including a sugar packet, a scale, and a measuring tape. The bottom features a package of Splenda Stevia 100% Natural and a promotion for a free toolkit with a QR code.

Print Ad

Digital Ads

How We Contributed

Strategy

Messaging

Concepting & Design

Creative Research & Testing Support

Creation of Marketing Materials

Deliverables

Print, Digital & Social Ads

Email Communications

Video Testimonials

Direct Mail Toolkit including: Sales Brochure, Patient Brochures, Education Poster, Product Samples, Coupons

An advertisement for Splenda Stevia, showing a green background with a box of Splenda Stevia and images of raspberries ice-frosted, indicating flavors and benefits such as tasting like sugar, helping lose weight, and no blood sugar impact. There is a mobile phone displaying the same ad on Facebook.

Facebook Carousel Ads

Our Solution

To create a strong connection with our audiences, we didn’t stop at the health benefits and 100% natural ingredient story. We also tapped into the emotional benefits for HCPs who have a desire to help their patients lead healthier lives. And we also captured the aspirations of patients who desire to see improvements, without sacrificing taste.

Results

The success of the campaign was proven with the significant number of opt-ins from HCPs and the reordering of the materials by the sales team to fulfill orders from their HCPs.

I’m SO happy. The team loved the work. The results have been great – we’re exceeding our opt-in for the HCP toolkit compared to forecast. Isn’t that great?!!
— Director of Healthcare Professional Marketing